After complete above steps, the camera's password will be reset to factory (which is 23456). If you opt for the encrypted file, simply enter your new password and click 'Confirm' when prompted and your password will be reset. Then they will send you an encrypted file or forward your request to a local distributor. The next selecting Expiry date that matches your IP camera's system date.Finally, click "Do it", the tool will generate restore info, then paste the generated restore info and click "save" on reset webpage of security camera. Press the 'Export' button to download the XML file, send the XML file to the Hikvision technical support staff.
Double click "Superpassword.exe" tool to run, paste the serial number from IP camera to SerialNumber column of the tool, then paste token code to token column of the tool. Running IE web browser, click "forget password" on its login webpage, then input username "admin", click "Next", it will display a page as below:ģ. The newly added camera channel will display date and time, it's the system time of your IP camera.Ģ. Connecting IPC to your NVR, after connection is successful, the NVR will display the video. This method is suitable your IP cameras which has forgot password option on its login webpage.ġ. The file doesn’t require installation, based on algorithm it calculates/generates a new password after inputting date, time, serial code information. The tool is an executable file can run Windows 32/64bit OS. In this article, we provide you a tool helps to generate a password based on date, time, serial code information. In general, you can not solve this problem by yourself. You may try to input default password of the device, apparently it doesn’t work since IP cameras require users to modify password intending to prevent it from hacking. For more information on enrolling the camera, please see this FAQ.It will be very frustrated when you want to access camera but can not remember the password. Now that the factory default has been performed, you should be able to enroll the camera with your network and then with your Total Connect 2.0 account. Each model of camera has a specific way to do it: VD Series: Unplug the power cable and the network cable.
This will reset the camera back to its default settings.ģ. Here are the instructions on how to reset your GeoVision IP camera to factory default settings. Press and hold the recessed reset button until the LED light on the camera begins blinking white. Keep the camera powered on during the reset process. The picture below shows the reset switch and the power switch.Ģ. Do not confuse the reset switch with the power switch, as it is easy to mix them up.
You may need to dismount the camera in order to access the reset switch.
The reset switch has a recessed button that you press and hold to perform the reset. One of these dongles is the reset switch. The Honeywell IPCAM-WOC1 has four (4) dongles leading from the back of it. Performing the factory reset should fix this problem.Ĭomplete the following steps to reset the Honeywell IPCAM-WOC1 so that you can add it to a different TC2 account:ġ.
If you try to pair the camera without performing the reset first, then you may notice the camera LED lights are acting unusually during the attempted registration process. After the reset, you can then add the camera to Total Connect 2.0. Another reason to reset the camera is if you replace your modem and/or router and the network settings change. This is often done if the camera is purchased used, and the previous owner forgot to delete it from their Total Connect 2.0 account. If you try to bring it to a new account, and you cannot perform the traditional deletion process through the original Total Connect 2.0 account, then you must perform a hard reset for the camera.
You can then proceed to set up the camera with a new account like normal.Ī Honeywell IP Camera can only be deleted through the Total Connect 2.0 account that it is assigned with. This should be done while the camera is powered on. You can reset a Honeywell IPCAM-WOC1 to use on a different TC2 account by pressing and holding the reset switch until the LED light on the camera is blinking white.